Class Policies

Lesson Times

Lesson times are scheduled on the website, depending on availability.

Tardiness 

Students are expected to attend and be on time to all classes. Those who are late for a lesson cannot be guaranteed their full session.

Absences and Schedule Changes

There are no make-up sessions, credits, or refunds available for student absence. The option for make-up classes is for four, six and 12 weeks packages. One make-up session in every four sessions is allowed. Make-up sessions could be scheduled on available spots within the same week of the original session. Scheduling the make-up sessions should only be done through the website. Scheduled make-up sessions missed by a student will not be rescheduled. A courtesy call, text message  or email is expected if the student cannot attend a class or lesson. However, cancelations and scheduling makeups have to be done through the online booking system.

Instructor Unavailability

If the instructor cancels  a class, a make-up session will be scheduled at a mutually convenient time. If the instructor is unable to schedule a make-up, credit will be issued. In case of emergency or bad weather conditions, cancellations will be announced on the website. The instructor does not call individual students for such cancelations.

Group Classes 

If any group class has insufficient enrolment, the instructor reserves the right to cancel that class. If a class is canceled, a full refund will be issued.

Tuition and Payments

Tuition is due at the booking time. Students are charged for all lessons or classes for which they register.

12-week Packages 

12 week packages should be scheduled at the same time and day of the week for 12 consecutive weeks.  All the lesson times should be scheduled through the website. It is the student’s responsibility to ensure all the scheduled times are in accordance with this policy. 

6 bi-weekly packages

6 bi-weekly packages should be scheduled at the same time and day of the week   All the lesson times should be scheduled through the website. It is the student’s responsibility to ensure all the scheduled times are according to this policy.

4 week packages

4 week packages should be scheduled at the same time and day of the week for 4 consecutive weeks.  All the lesson times should be scheduled through the website. It is the student’s responsibility to ensure all the scheduled times are according to this policy. 

Discounts 

University and School students may qualify for student discounts by providing enrolment documents and seat availability.

Refunds

All transactions are final. Any available credits can only be used to purchase music lessons. Cancellations by the instructor can be credited towards the future sessions. Rescheduling is possible based on student and instructor availability. No refunds or credits are given for missed lessons. 

Miscellaneous

Placement Process

When we receive your registration we will do everything we can to place you in the class you requested. We will contact you as soon as possible if we are unable to place you in a class of your choice. 

You will receive an email with the subject line “Your Registration Request” shortly after completing your registration. This does not indicate we have placed you in a class, but instead verifies that we have received your request. 

When you are placed in a class you will receive an email with the subject line “Class Placement Confirmation”. The confirmation email will indicate the class we placed you in, amount charged, class location, zoom link for online classes, and the date of the first class. Please read your confirmation carefully and contact us immediately if there is any discrepancy.

Photo Release

Fariborz Azizi Website is hereby granted permission to take photographs and or video of the students to use in social media posts, newspaper, TV press releases, brochures, websites, posters, and other promotional materials the instructor creates. Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications. Permission is also hereby granted for the instructor to copyright such photographs and video footage in its name. By participating in the programs, you consent to the video or audio recording or taking of photographs for these purposes. Prior approval from the student will be asked if personal information is to be attached to the photos or recordings.

Changes and Updates

We reserve the right to update or modify these policies at any time and without prior notice unless a material change is made; in which case we will notify you through the email you have on file. Your use of our services following any such change constitutes your agreement to follow and be bound by the policies as changed.